Privacy Policy

Last updated: January 15, 2024

Introduction

Connektn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email address, company name)
  • Account credentials
  • Usage data and analytics
  • Communication preferences

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Privacy-First Architecture

Connektn is designed with privacy in mind:

  • We never store personally identifiable information (PII)
  • All insights are derived from Stripe customer IDs
  • We are GDPR and HIPAA friendly
  • Data is encrypted in transit and at rest

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and property
  • With service providers who assist in our operations

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

Cookies and Tracking

We use Cloudflare Web Analytics, which is privacy-friendly and does not use cookies. We do not use third-party tracking without explicit consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@connection.io